Free Shipping Policy
BendTrailers.com is pleased to offer free shipping on orders over $399, when possible. In order to do this with product mix that we have to offer it is necessary to exclude certain Over-Sized Items.
Certain items that require additional freight can be picked up at our facility without freight charges. For example: tandem and triple axle fenders, axles, headache racks and truck tool boxes. Many of these items are too heavy or bulky to ship via UPS or FedEx delivery trucks and require Freight Trucks to deliver the items. In order to allow customers from outside of the Central Oregon region to order these products, additional freight is required. Trailer aluminum trim and extrusions often exceed the maximum length accepted by any of our freight carriers and may only be picked up in store.
Certain manufacturers prohibit free shipping in order to comply with the brands minimum advertised pricing policy. When applicable these items will be excluded from our free freight program.
If we have correctly processed and delivered items that were "Shipped Free" and the customer needs to return one or more of these items, the buyer is responsible for both the cost of the freight that was originally included in the price of the item(s) delivered as well as the cost to ship the items(s) back to BendTrailers.com in Bend, Oregon.
This Free Shipping Policy went into effect for qualifying orders on October 21, 2020. BendTrailers.com reserves the right to terminate the policy without notice.