Shipping Information:

Orders placed for in stock merchandise are processed and shipped within 24 business hours of receipt of order. Please allow additional time to process around holidays.

Refund, Returns and Cancellation Policies:

Unopened and unused products returned for credit to your credit card will be subject to a 7% restocking fee. Merchandise must be returned complete with all the original manufacturer's packaging, manual(s), blank warranty cards, miscellaneous parts and accessories. Incomplete returns will be subject to additional charges at our discretion.

Unopened and unused products returned for in-store credit (issued in the form of a gift certificate) will not be subject to the 7% restocking fee. However, merchandise must still be returned complete with all the original manufacturer's packaging, manual(s), blank warranty cards, miscellaneous parts and accessories. Incomplete returns will be subject to additional charges at our discretion.

Do not use the item's packaging as the shipping box; any item returned with damaged packaging or markings on the item's box will be subject to additional restocking fees at our discretion.

Frequently Asked Questions:

Order status may be checked during business hours by e-mailing bob@bendtrailers.com or by calling during our normal business hours.